Online & Oniste Services _
Software Install & Uninstall
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Ensure compatibility and install software
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Perform any necessary software updates
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Set up any relevant shortcuts
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Uninstall unwanted software when applicable
Virus Removal & Cleanup
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Troubleshoot one computer
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Perform a full-system sweep for all viruses, spyware, and malware
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Remove viruses, spyware, and malware if present
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Repair related OS issues
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Install supplied antivirus and antispyware software
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This service does not include data recovery/transfer services.
Email or Online Account setup or support
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Troubleshoot or setup one active email account
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Configure account settings and features
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Demonstrate webmail functionality
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New Computer Setup
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Perform system updates
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Remove unwanted programs
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Help setup user accounts
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Test hardware and software functionality
OS (Operating System) Installation
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Install or Re-install on operating system on one computer
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Ensure that all necessary drivers have been installed
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Make sure system is up to date
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Verify the system is functioning properly
WiFi and Network Connectivity Support
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Troubleshoot connectivity issues
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Install and configure network cards and wireless connections
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Configure and secure a router
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Create a secure network
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Coordinate setup preferences
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Connect peripheral devices to the wireless network